Enchantment, The Book – A Deming Model…

enchantment

A REVIEW: Enchantment The Art of Changing Hearts, Minds, and Actions by Guy Kawasaki (On Sale today at your favorite book seller). At the risk of redundancy, I found both the book "Enchantment" and its author's, Guy Kawasaki's, launch and promotional activities of it, enchanting. It is more than a Deming Model, however; way more! Guy was like the energizer bunny with his emails, facebook … [Read more...]

The Deming Model

The teachings and experiences of W. Edwards Deming slowly took hold in my learning as I worked for a USA Steel Company in Ohio in the 1980s and '90s. I knew little about Quality Assurance when I first joined the organization, but got involved in their system of Statistical Process Control, that had been dubbed with their own name: "Integrated Process Control" or IPC.   Every corporate … [Read more...]

Deming Vs Dilbert: In the Army

When I was in college, the Korean War was just ended and the Draft was still active. I joined ROTC to insure uninterrupted education. I was lucky enough to get into graduate school and worked, got married had kids and then the ARMY said "Time to Serve". Again, I got lucky. Some of the research I was helping with at Northeastern University (NU) in Boston was for a Professor who had Army … [Read more...]

One Day NYC Symposium on Deming’s Analytic Papers

Although many people know Dr. W. Edwards Deming mainly for his work in management, he is better known in the statistical and legal communities for his analytic work, especially sampling theory and practice. The Deming Institute is co-sponsoring a one-day symposium that will focus only on his statistical work. Papers for the September 24, 2007 Symposium on Deming's Analytic Papers … [Read more...]

Measurement Results & Actions

Part 3 of the saga of verifying the measurement of steel strip width on a continuous pickle line. (See the preceding two posts) Once the first Gage R&R study results were in, we reported to our management. Not wanting to leave any stone unturned, they suggested that we repeat the Gage R&R study using only one tape measure. The idea was to separate out the individual measuring devices … [Read more...]

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