Revisiting the famous 14 Points From: Chapter 2 of Out of the Crisis by W. Edwards Deming Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business, and to provide jobs. Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge, must learn their responsibilities, and … [Read more...]
The Dilbert Model
July 9, 2008 By
For those of you who do not know Dilbert, you have been missing some of the wittiest and most humorous satire about American organization work life and technology ever published. It is the creation of Scott Adams, a talented observer and cartoonist. His website is an easy one to remember: Dilbert.com. Plus he has a regular blog that echoes many of his observations at dilbert.com/blog/ … [Read more...]